Return Policy

We want you to love every piece you receive from Sia Boutique. In the event that you are not entirely satisfied, please review our return policy below carefully.

Returns are accepted only within 24 hours of delivery. Any return requests raised after 24 hours of delivery will not be accepted. We strongly encourage you to inspect your order promptly upon receipt.

To initiate a return, a clear unboxing or inspection video of the piece is mandatory. The video must:

• Clearly show the item and the issue or defect being reported

• Be recorded at the time of delivery or immediately upon unpacking

• Be shared with us via WhatsApp within the 24-hour return window

Return requests submitted without a valid video will not be processed.

Once your return request has been approved by our team, please follow these steps:

• Securely package the item and courier it to us at the address provided by our team via WhatsApp

• The courier charges for sending the item back will be borne by the customer

• Share the courier tracking details with us on WhatsApp after dispatch